Walmart online return policy1/28/2024 ![]() There are some things Walmart won’t take back, such as prescription drugs. ![]() 14 Days: Jewelry and watches above $300.14 Days: New and pre-owned clothes above $300.14 Days: Most electronics like PCs, tablets, laptops, TVs and cameras. ![]() These items must be returned within the specified times: Walmart’s standard 90-day return policy covers most of its items, but there are some exceptions. What Are the Exceptions to Walmart’s 90-Day Return Policy? Read more on how returns are handled for items purchased from Walmart Marketplace dealers. While many of those items are returnable, the onus on exchanges and refunds rests with the particular vendor. One exception is items bought from Walmart Marketplace dealers or resellers. Walmart’s website says that you can return most items you’ve purchased from Walmart or to any location within the United States. Can I Return My Item to Any Walmart Store? Once your items come up and you select one of them for a return, the site will tell you if it’s eligible for return or not. You’ll find that number just above the bar code on your receipt. If you don’t know whether Walmart will accept the item you want to return, you can log on to and enter the TC number from your receipt. Walmart says your refund will be processed once the item is received. You can then take it to either your local FedEx or post office. When preparing your return item, ensure you include all the original accessories and packaging. This is where you’ll also find a shipping label that you can print. To return an item you bought on by mail, you’ll have to print the “Stores Return Receipt” found under your order, which is listed on your account page. If you’re taking the item back to the store, remember to take your receipt or order number from your Walmart account with you. Once inside your Walmart account, you can initiate a return from the prompts. Alternatively, you can enter your order number at /account/trackorder. If you buy something through, you can return it to a Walmart store or by mail.Įither way, you can start the return process online at /returns. If you paid with a debit card, you have the option to put the refund back on the card or get cash. If you paid with a credit card, Walmart says it will apply your refund only to that same credit card. When I went to the store to return an item, I was asked whether I wanted my refund on my card or cash. (Read on to find instances where you may not need your receipt.) You’ll need to take the item, along with your receipt, to the customer service desk, which is usually located in the front of the store. Under the standard return policy, if you bought an item in a Walmart store, you have to return it in person. How To Return an Item You Bought in a Walmart Store For now, let’s walk through the return process. There are some exceptions involving items bought from dealers or resellers, which I’ll touch on later. Here’s what it says on the store’s website: “Items sold and shipped by Walmart can be returned or replaced, when available, by mail within 90 days of receipt.” Walmart’s standard return policy generally gives you 90 days to bring an item back. What Is Walmart’s Standard Return Policy? The store’s “no concerns” returns policy - which Clark calls “the most liberal return policy Walmart has ever had” - includes more convenient options and extends the time that customers can bring items back. Walmart has brought back its holiday return policy, which means that most items you buy in-store or online from October 1 through December 31, 2023, are returnable until January 31, 2024. Will Walmart Always Give Me a Refund for a Return?. ![]()
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